This sites receive daily promotional emails from Casino Reward operators or their affiliates despite never having signed up using this address at ANY casino or affiliate newsletter.
Casino Rewards are also know to aggressively pursue anti-bonus abuse policies , regularly restricting players access to bonuses automatically the moment they make a withdrawal that would put them ahead of the casino.
It should be noted that all Casino Rewards bonuses are credited as comp points that you then have to convert into a bonus. One of our reviewers report not being informed that they had had their bonus privileges suspended and only becoming aware after receiving a personal invitation to participate in a reload bonus through their email, depositing for said bonus only to find that they could not redeem the comp points into the promised bonus and then facing requests for additional identification before they could withdraw.
Essentially our reviewer was encouraged to deposit via a bonus only to not receive the offered bonus and then face having their deposit held by the casino for an extended duration while they completed additional over and above standard security measures before returning the deposit that they were misled into making.
In another instance, when approached by a player on the GPWA forum Casino Rewards confiscated funds without having anything in their terms or conditions to justify their actions.
Upon further discussion it became clear that the player in question was playing in a fashion that would be unprofitable for the casino, however there was nothing in the casinos terms and conditions to prohibit the actions of the player which is evidenced by the adjustments that were made subsequent to their reps conversation with us.
While advantage players are obviously an undesirable group to casinos, as long as they have broken no specific terms and conditions confiscating their funds is absolutely unethical.
Overall, the Casino Rewards venues do not appear to have the massive volume of complaints that really out of touch casinos do, but between asking for Notarized ID, promotional policies that would cross the line which we would consider spamming and confiscating funds when no terms had actually been breached essentially a spirit of the bonus confiscation there are far more reliable Microgaming venues which you can play with.
To find out how our bonus ratings are calculated see Bonus Rating System. If you bust a deposit with a bonus and deposit for a second bonus without a non-bonus deposit first, the wagering requirement for the initial busted bonus will be rolled over onto your second deposit.
Using Neteller our reviewer reports withdrawals paid within 4 days. This request was made over a weekend and as such complies with the sites stated 2 business day withdrawal time.
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What is Captain Cooks Casino? Uk and others countries accepted. For USA players and all countries. UK and other countries are accepted.
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Next I had a look at the Video Slots on offer, Captain Cooks offers over 30 video poker games including the famous 50 and hand games.
I chose the Jacks or Better game and really had a great deal of fun. Next I played Aces and Faces Video Poker and hit a flush which boosted my account even further, so I decided to call it a night and cashed out.
Withdrawals usually take up to 48 hours on average, unless of course you choose check as an option, that takes up to 10 days to receive but you will not have any problems getting your money.
Captain Cooks Casino offers 24 Hour support via e-mail and telephone with toll free phone numbers. The support may be slightly slower than it used to be but it is never the less as efficient as it always was and the agents are very helpful.
Caption Cooks is an exceptional online casino with good promotions, exceptional games, and friendly customer service. You will enjoy every minute at this casino and we can assure that you will never be disappointed.
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